Data Deletion Policy

Effective Date: March 3, 2026

1. Right to Erasure

Kovari ("we", "us", "our") respects your privacy and your right to control your personal data. In alignment with applicable global data protection frameworks, you have the right to request the deletion or irreversible anonymization of your personal data, subject to applicable legal and safety retention requirements.

2. How to Request Deletion

You can request the deletion of your Kovari account and associated travel data through the following methods:

  • Navigate to Settings > Account and select the "Delete Account" option.
  • Send an email request from the email address associated with your Kovari account to support@kovari.in with the subject line "Data Deletion Request".

3. What Data Gets Deleted

Upon receiving and verifying a valid deletion request, we will delete or irreversibly anonymize the following data from Kovari's active systems:

  • Your user profile and personal identifiers (name, username, email, age)
  • Authentication credentials associated with your account
  • User-generated content, travel preferences, itineraries, and match history

Where outright deletion is not technically feasible, data will be irreversibly anonymized so that it can no longer be associated with you. Content you previously shared with other users may remain visible to or independently retained by those users, and Kovari is not responsible for content that has left our systems through normal platform use.

4. Data We May Retain

We may retain certain data for a limited period after a deletion request, strictly where required to comply with legal obligations, prevent fraud, enforce our Terms of Service, or protect community safety. This may include:

  • Anonymized analytics data that cannot identify you or your activity
  • Information necessary to comply with legal, tax, or accounting obligations
  • Data related to ongoing disputes, trust & safety investigations, or enforcement of our Terms of Service
  • Minimal internal records (such as anonymized identifiers or fraud-prevention logs) necessary to detect abuse, prevent repeat violations, or enforce our Terms of Service
  • Message histories and interaction records relevant to active or potential safety investigations or dispute resolution proceedings

Retained data is limited to what is reasonably necessary for the specific purpose justifying its retention. Retained data will not be used for marketing or profiling purposes after account deletion.

5. Third-Party Service Providers

We will communicate your deletion request to our third-party service providers (e.g., authentication providers, cloud databases, and analytics services) and instruct them to remove your data from their active systems in accordance with their respective data retention and compliance policies. However, Kovari cannot guarantee the deletion timelines of independent third-party systems, and some backup or archival systems operated by those providers may have delayed purge cycles beyond our direct control.

Kovari cannot control or be responsible for content that other users have independently saved, copied, or shared outside of the platform. Deletion of your account removes your data from Kovari's systems but does not extend to actions taken by third parties beyond our control.

6. Processing Time

We process data deletion requests as promptly as practicable. To protect against unauthorized deletion requests, we may require identity verification before processing your request. Account deletion initiated via the app settings is typically processed within a short period. Requests submitted via email, or those subject to a legal hold, may take up to 30 days to fully propagate across all active systems. Where applicable legal obligations or ongoing safety investigations apply, deletion may be delayed until those obligations are resolved. Data stored in secure backup systems may persist temporarily beyond this period but will be purged in accordance with our standard backup retention cycles.

7. Changes to Policy

We may update this Data Deletion Policy periodically. Any material changes will be reflected with an updated "Effective Date" at the top of this page.

8. Contact Us

If you have any questions regarding your data, privacy, or account deletion, please contact us at: